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Platinum Hotel Tunjungan

Q: What is the cancellation policy for Platinum Hotel Tunjungan?

Cancellation policy: - 45 days or more before check-in: charge 0%, refund 100%. - 30--1 days before check-in: charge 50%, refund 50%. - 0 days before check-in: charge 100%, refund 0%.

Hotel Platinum Surabaya, 11-21, Jalan Tunjungan, RW 05, Genteng, Surabaya, East Java, 60275, Indonesia

Platinum Hotel Tunjungan is on Jalan Tunjungan in Genteng, in the Tunjungan district of central Surabaya, East Java. The location works as a base for business and leisure visitors who want to spend time around the city's heritage streets, shopping and dining areas, and it is a convenient starting point for getting around Surabaya. Rooms come in two categories, Business and Deluxe, each available with a king bed or twin beds. The twin option suits colleagues traveling together, while couples will usually prefer the king. Facilities are listed per room, so it is worth comparing the two categories to see what each includes. Before booking, check the room size, the guest limit and whether breakfast is part of the rate, and confirm the check-in and check-out times if an early meeting or a late flight is planned.

Oct 24, 2026 - Oct 25, 2026 2 adults · 0 children 1 room

1 night · Compare room rules, cancellation, breakfast, and points before checkout.

What we offer

Platinum Hotel Tunjungan Rooms

Before you book

Room Rules

Check-in

From 15:00

Check-out

Until 12:00

Cancellation / prepayment

45 days and above:Free cancellationFree cancellation window
30-44 days before check-in:50% charge50% cancellation charge
0-29 days before check-in:100% chargeSame-day cancellationSame-day and below-minimum-window cancellations are fully charged.

Children & extra services

Children ages 0-6 free; ages 7-15 use the extra-child rate; ages 16+ count as adults

Extra child:$15.80 / per nightBreakfast not included
Adult breakfast:$15.80 / per night
Extra bed:$25.29 / per nightBreakfast not included

Get To Know Us

Platinum Hotel Tunjungan

Business Room King Bed:

The Business Room at Platinum Hotel Tunjungan Surabaya is a sleek, 26-square-meter sanctuary custom-tailored for corporate travelers and couples who value space efficiency and a modern aesthetic.

Designed with contemporary architecture, the room features neutral tones and premium wooden accents. Its standout architectural detail is the expansive floor-to-ceiling glass window, which floods the space with natural light and offers dynamic views of Surabaya’s downtown cityscape.

1 King Bed (2 m), Extra Bed Available

Room size: 26 m² · Air Conditioning · Minibar · Free WiFi · Private Bathroom · Work Desk · TV · Safe · Coffee / Tea

Business Room Twin Bed:

The Business Room at Platinum Hotel Tunjungan Surabaya is a sleek, 26-square-meter sanctuary custom-tailored for corporate travelers and couples who value space efficiency and a modern aesthetic.

2 Twin Beds (1.2 m each)

Room size: 26 m² · Air Conditioning · Minibar · Free WiFi · Private Bathroom · Work Desk · TV · Safe · Coffee / Tea

Deluxe Room King Bed:

The Deluxe Room at Platinum Hotel Tunjungan Surabaya is a premium 30-square-meter retreat that offers a perfect step up in space, comfort, and view. Designed with a sophisticated contemporary aesthetic, the room features warm lighting, elegant wooden textures, and a thoughtfully arranged layout that provides plenty of room to stretch out.

The crown jewel of the Deluxe Room is its framing: a massive floor-to-ceiling panoramic window that looks out directly toward downtown Surabaya and historic local landmarks, such as the iconic Tugu Pahlawan (Heroes Monument).

1 King Bed (2 m)

Room size: 30 m² · Air Conditioning · Minibar · Free WiFi · Private Bathroom · Work Desk · TV · Safe · Coffee / Tea

Deluxe Room Twin bed:

2 Twin Beds (1.2 m each)

Room size: 30 m² · Air Conditioning · Minibar · Free WiFi · Private Bathroom · Work Desk · TV · Safe · Coffee / Tea

Platinum Hotel Tunjungan:

Hotel Platinum Surabaya, 11-21, Jalan Tunjungan, RW 05, Genteng, Surabaya, East Java, 60275, Indonesia

Hotel

Accessible Bathrooms · Business Center · Conference Halls · Meeting Rooms · Tours And Travel Desk · Wheelchair Access · Swimming Pool · Airport Transfer · Family Rooms · Spa & Wellness · Fitness Center · Free WiFi · Parking · Restaurant · Room Service · 24-hour Front Desk · Bar · Laundry · Non-smoking Rooms · Laundry Services

Booking Notes:

All room rates are inclusive of tax and service fees, so you can enjoy transparent pricing with no hidden charges. You can conveniently make reservations 24 hours a day, allowing flexibility and ease of booking at any time.
Once the booking process is successfully completed through MasayaTrip, you will receive a confirmation email notification as proof of reservation. This ensures a smooth, secure, and reliable booking experience for every guest choosing Platinum Hotel Tunjungan.

Popular Amenities

Accessible Bathrooms
Business Center
Conference Halls
Meeting Rooms
Tours And Travel Desk
Wheelchair Access
Swimming Pool
Airport Transfer
Family Rooms
Spa & Wellness
Fitness Center
Free WiFi
Parking
Restaurant
Room Service
24-hour Front Desk
Bar
Laundry
Non-smoking Rooms
Laundry Services

Guest reviews

Hotel Q&A

Questions about Platinum Hotel Tunjungan

Where is Platinum Hotel Tunjungan located?

Platinum Hotel Tunjungan is located at Hotel Platinum Surabaya, 11-21, Jalan Tunjungan, RW 05, Genteng, Surabaya, East Java, 60275, Indonesia, Surabaya, Indonesia.

What room types are available at Platinum Hotel Tunjungan?

Business Room King Bed, Business Room Twin Bed, Deluxe Room King Bed, Deluxe Room Twin bed

What facilities and amenities does Platinum Hotel Tunjungan offer?

Platinum Hotel Tunjungan offers Wifi, Parking, Swimming Pool, Restaurant, Airport Transfer, Spa, Gym, Family Rooms, Room Service.

What are the check-in and check-out times at Platinum Hotel Tunjungan?

Check-in at Platinum Hotel Tunjungan starts from 14:00, and check-out is until 12:00.

Is breakfast included at Platinum Hotel Tunjungan?

Breakfast inclusion at Platinum Hotel Tunjungan depends on the selected room package or rate plan. Guests can review the benefits before confirming a booking.

What is the cancellation policy for Platinum Hotel Tunjungan?

Cancellation policy:

45 days or more before check-in: charge 0%, refund 100%.
30--1 days before check-in: charge 50%, refund 50%.
0 days before check-in: charge 100%, refund 0%.

Is Platinum Hotel Tunjungan suitable for families, couples, or business travelers?

Platinum Hotel Tunjungan is suitable for families, couples, and leisure travelers, with family-friendly room options and hotel facilities.

How far is Platinum Hotel Tunjungan from the nearest airport or main attractions?

Platinum Hotel Tunjungan is located in Surabaya, Indonesia. Travel time to the airport and nearby attractions depends on traffic and the selected route.

Does Platinum Hotel Tunjungan have a swimming pool, restaurant, or private beach access?

Platinum Hotel Tunjungan offers a swimming pool and a restaurant.

How can guests book Platinum Hotel Tunjungan through MasayaTrip?

Guests can book Platinum Hotel Tunjungan through MasayaTrip by selecting dates, choosing an available room type and rate plan, and completing the booking process. After confirmation, guests receive an email notification as proof of reservation.

Booking notes

Best for: Accessible Bathrooms, Business Center, Conference Halls, Meeting Rooms

Location context: Surabaya Area · East Java

Booking advice: Compare room type, check-in rules, cancellation notes, location, and transport needs before confirming your stay.

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